Privacy Policy

At Inner North, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services, including any purchases made through our online store at www.innernorth.nz (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, such as:

Web browser type
IP address
Time zone
Cookies installed on your device

We also gather data about:

Pages or products you view
Referring websites or search terms
How you interact with our Site

We refer to this as Device Information, and we collect it using technologies such as:

Cookies
Log files
Web beacons, tags, and pixels

When you make a booking or purchase, we collect:

Name
Billing and shipping address
Payment details (e.g., credit card information)
Email address
Phone number

We refer to this as Order Information.
Together, Device Information and Order Information make up your Personal Information.

How We Use Your Personal Information

We use your Personal Information to:

Process bookings and purchases
Communicate with you
Screen for potential fraud or risks
Provide updates, promotions, and service-related information based on your preferences

Device Information helps us:

Improve and optimize our Site
Analyse user behaviour and marketing effectiveness
Enhance security and performance

Sharing Your Personal Information

We may share your Personal Information with trusted third-party providers to help us operate our business effectively. For example, we use:

Google Analytics to understand how users interact with our Site.
- Learn more: Google’s privacy policy
- Opt out: Google Analytics opt-out

We may also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you.
For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising through:

Facebook – Ad Settings
Google – Ad Settings
Digital Advertising Alliance – Opt-out portal

We may also share information to comply with legal obligations or to protect our rights.

Do Not Track

Please note that we do not alter our data collection practices in response to Do Not Track signals from your browser.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or to meet legal requirements. The most current version will always be available on our Site.

If you have questions or concerns about this policy, or would like to make a privacy-related request, please contact:

Inner North
bookings@innernorth.nz
1195 Eruera Street, Rotorua 3010, New Zealand
Norah: 027 496 4996